Privacy Policy

Privacy Policy

UR iT respects your privacy and handles personal information carefully. This policy explains how we may collect, use and protect information when you contact us or use our services.

Information we may collect

• Name, business name, email address and phone number.
• Support request details, device or system information needed to assist you.
• Information shared by you during emails, calls, forms or remote support sessions.

How we use information

• To respond to support requests and provide IT services.
• To communicate about quotes, bookings, projects and service updates.
• To improve service quality, documentation and support processes.

Security

We take reasonable steps to protect information from misuse, loss, unauthorised access or disclosure. No online transmission or storage method can be guaranteed completely secure.

Sharing information

We do not sell personal information. We may share information only where required to provide services, comply with law, or work with trusted technology providers involved in resolving your request.

Contact

For privacy questions, contact us at support@urit.com.au.

Last updated: June 2026. This page is general information and should be reviewed before publishing for your final business/legal requirements.